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Ledger Live is Ledger's companion app to manage your crypto securely. To sign in, you use your Ledger device plus the Ledger Live app on desktop or mobile — not a traditional password-only login. The steps below explain the normal login flow, security best practices, and quick troubleshooting tips so you can access your accounts confidently.
1. Open the Ledger Live app on your desktop or mobile. 2. Connect your Ledger hardware device (Nano S, Nano X, etc.) using the official cable or Bluetooth for supported models. 3. Unlock the device by entering your PIN on the device screen (never on your computer). 4. Confirm the connection and any requested operations on the device when prompted. 5. Once confirmed, Ledger Live will display your portfolio and let you manage apps and transactions.
Never reveal your 24-word recovery phrase to anyone or enter it into a website or app. Ledger devices require physical confirmation on the device — this is the key safeguard against remote attacks. Keep your firmware and Ledger Live app updated; updates often include critical security fixes.
If Ledger Live doesn't detect your device, check the cable and USB port, try another port or cable, and ensure you unlocked the device. On desktop, try restarting the app. On Windows, make sure the Ledger Bridge (if required) or necessary drivers are installed. If Bluetooth pairing fails, disable other Bluetooth devices nearby and retry pairing from the app.
Q: Can I log in with only a password?
A: No — Ledger Live uses your hardware device for authentication. The recovery phrase and hardware confirmations are the secure method.
Q: What if I lose my Ledger device?
A: Use your 24-word recovery phrase on a new Ledger device (or compatible wallet) to restore your accounts. Keep that phrase safe and offline.
1. Always download Ledger Live from the official Ledger website or your official app store. 2. Use only the official Ledger cable or manufacturer's-approved accessories. 3. Never type your recovery phrase into a computer or mobile device — keep it offline. 4. Use a PIN on your Ledger device and set an additional OS-level lock on your phone or computer for layered security. 5. Regularly check for firmware updates in Ledger Live and apply them after verifying release notes on Ledger's official channels.
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